Analista de Onboarding - Comercial/Financeiro

📋 Description

• Lead ERP implementation activities through both remote and on-site engagements with customers.
• Support customers through phone calls, service tickets, and other communication channels.
• Guide customers throughout the onboarding process, helping ensure successful adoption and effective
• Create user manuals and documentation focused on ERP functionality and usability.
• Deliver training and knowledge-sharing sessions for colleagues within the team.
• Identify customer needs and challenges, providing clear guidance and practical solutions.

🎯 Requirements

• Professional experience in financial and/or commercial functions.
• Previous experience working with ERP software.
• Good computer skills and confidence working with business software and digital tools.
• Strong interpersonal and relationship-building skills.
• Ability to learn quickly and adapt to new systems, processes, and customer requirements.
• Proactive approach to problem solving and daily responsibilities.

🎁 Benefits

• 100% remote work.
• Health insurance.
• Life insurance.
• Meal allowance.
• Home-office allowance.
• Education assistance.