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📋 Description

  • Provide day-to-day support for manufacturing/lab IT systems
  • Triage incidents and service requests, troubleshoot and coordinate vendors
  • Plan and execute system changes, upgrades, and patches
  • Maintain system documentation (SOPs, work instructions, etc.)
  • Support computer system validation and qualification activities
  • Administer system access and periodic access reviews

🎯 Requirements

  • Bachelor degree in IT, Computer Science, Engineering, Automation or related
  • Experience supporting computerized systems in regulated manufacturing/lab environment
  • Knowledge of MES, ERP/SAP, data historians, LIMS, instrument software, databases, Windows servers
  • Computer system validation, data integrity, access management, backup/restore, change control
  • Incident/problem management and disaster recovery
  • GxP knowledge
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