Application Administrator

📋 Description

• Monitor and maintain the health, performance, stability, and availability of production
• Manage IT service requests and tickets from multiple teams through an IT service management system
• Respond to system alerts, incidents, and service requests according to established operational
• Perform application maintenance, upgrades, patching, configuration management, and production
• Validate application functionality after changes and maintain accurate system documentation
• Identify opportunities to automate recurring operational activities and enable support teams to

🎯 Requirements

• Bachelor's degree in Information Technology, Computer Science, or related field or equivalent
• 2+ years of experience supporting enterprise applications in a production environment.
• Experience administering Linux and/or Windows server environments across physical and cloud-based
• Working knowledge of SQL and database troubleshooting concepts.
• Working knowledge of SIP and SBC technologies, with an understanding of telecommunications or
• Experience with monitoring, alerting, observability, and log-analysis platforms.

🎁 Benefits

• Competitive compensation, with starting salary based on experience.
• Remote work opportunity within the United States.
• Medical, dental, and vision insurance.
• Life and disability coverage.
• Paid time off and parental leave.
• 401(k) retirement plan.