Application & IT Support Engineer

📋 Description

• Own day-to-day application support by investigating issues, troubleshooting errors, managing
• Contribute to application enhancements and bug fixes using Java, write SQL queries to support data
• Provide L1/L2 technical support for employees across laptops, desktops, printers, operating
• Manage user accounts, permissions, and access across company applications. Support onboarding and
• Maintain office technology and equipment inventory, support routine system administration, and keep

🎯 Requirements

• 1-3 years of experience in application support, technical support, software development, or a
• Bachelor’s degree in Computer Science, Information Technology, Information Systems, or a related
• Working knowledge of Java or another object-oriented programming language, with basic to
• Strong troubleshooting skills with the ability to diagnose application and technical issues through
• Familiarity with Windows and/or macOS environments and fundamental networking concepts such as
• Strong communication skills and a user-focused approach to technical support, with the ability to

🎁 Benefits

• At Lalamove, our work is guided by four core values: Passion, Grit, Humility, and Execution.
• Join a fast-moving environment where technology has a direct impact on how our teams operate every
• Opportunity to work across application support, development, and IT operations while collaborating
• If you enjoy solving problems, learning as you go, and taking ownership from issue to resolution