Applied AI Director (Account Management)

📋 Description

• Set the Applied AI strategy, defining pod priorities and approach to deployment, adoption, and
• Own commercial outcomes and the forecast, accountable for expansion, retention, and renewal
• Lead managers and develop the organization, coaching leaders and holding teams accountable.
• Build a repeatable operating model with clear ownership, planning, account reviews, and escalation
• Make priority and resourcing decisions based on customer value, commercial impact, and delivery
• Keep customer reality central to decisions, reflecting customer workflows and adoption barriers in

🎯 Requirements

• 10+ years of experience leading a customer-facing function in technology, such as applied AI
• Track record of owning commercial outcomes and forecasts with measurable results in adoption
• Experience managing managers and developing leaders.
• Strong functional planning skills including prioritization, capacity allocation, organizational
• Experience building operating practices for reliable execution across multiple teams.
• Product and technical fluency to assess deployment opportunities and constraints.

🎁 Benefits

• Generous Healthcare, Dental, and Vision benefit options 90%+ paid for by Heidi
• 401k with 3% match
• $100/month Healthy Heidis budget
• $700/year learning & development budget
• Recharge Days after major pushes
• Chance to create global impact in a leading healthtech startup