Applied AI Specialist (Account Management)

📋 Description

• Own and grow customer relationships
• Drive adoption, expansion, and renewal
• Translate workflow challenges into practical solutions
• Develop hands-on product fluency
• Partner on implementation
• Manage account health

🎯 Requirements

• 3+ years of experience in a client-facing role (management consulting, sales, account management
• Experience independently managing customer relationships or workstreams with measurable outcomes
• Relationship-led commercial approach with initiative and follow-through
• Strong product intuition and ability to learn/apply/explain AI technologies
• Technical fluency to understand implementation requirements and collaborate with Clinical Engineers
• Experience building business cases connecting product capabilities to customer value

🎁 Benefits

• Generous Healthcare, Dental, and Vision benefit options 90%+ paid by Heidi
• 401k with 3% match
• $100/month Healthy Heidis budget
• $700/year learning & development budget
• Recharge Days after major pushes
• Opportunity to create global impact in a leading healthtech startup