Area Collections Manager

📋 Description

• Achieve collection targets of the area assigned, control flow cases and focus on non starters.
• Ensure documented feedback.
• Ensure adequate feet on street availability bucket wise/segment wise.
• Manage productivity for fixing productivity parameters for Collection Officers Agencies/In-house
• Monitoring performance against set parameters and weekly review with Collection executives.
• Ensure background check of all collection agencies hired, identify and manage training needs of the

🎯 Requirements

• People Management Skills
• More than 5 years of relevant experience in Collections role
• Demonstrated Success and achievement orientation
• Excellent Communication Skills
• Negotiation skills - strong bias for driving results in a High performance environment
• Strong Relationship and Leadership skills

🎁 Benefits

• A collaborative output driven program that brings cohesiveness across businesses through technology
• Improve the average revenue per use by increasing the cross-sell opportunities
• A solid 360-degree feedback from your peer teams on your support of their goals
• Respect, that is earned, not demanded from your peers and manager