Ascend Practice Management Trainer

📋 Description

• Facilitate remote training sessions and onsite customer visits using standardized curricula and
• Deliver clear instruction on practice management software topics, adapting communication and
• Provide post-training documentation covering relevant topics and maintain accurate records of
• Schedule follow-up training sessions and webinars when additional customer education or
• Maintain an organized calendar and demonstrate strong time-management skills to meet customer
• Maintain a personal CSAT score of 90% or higher while consistently delivering professional

🎯 Requirements

• Typically 2–4 years of related professional experience, preferably involving customer training
• Bachelor’s degree or global equivalent in a related discipline preferred.
• Professional training or instructional experience with the ability to present information clearly
• Experience with practice management software and services preferred, particularly in the dental
• Proficiency with Microsoft Office products and general familiarity with business software, systems
• Intermediate understanding of industry practices and the ability to apply established procedures

🎁 Benefits

• Competitive compensation for a full-time role in healthcare technology.
• Remote workplace within the United States with onsite travel required for training.
• Medical, dental, and vision coverage.
• 401(k) plan with company match.
• Paid Time Off (PTO).
• Paid parental leave.