Assistant Manager, Trustee Billing and Reporting

📋 Description

• Lead and oversee Trustee Billing operations, including Billing Team Leads and Billing Analysts
• Provide end-to-end oversight of the Trustee billing lifecycle and ensure all billable services are
• Ensure transferred loans and servicing portfolios are promptly identified and all billable
• Monitor billing performance, workflow volumes, aged unbilled balances, and operational bottlenecks
• Drive SLA adherence through performance monitoring, reporting, coaching, and escalation management.
• Provide regular SLA reporting, operational updates, risk assessments, and performance metrics to

🎯 Requirements

• Graduate degree
• 7+ years of post-qualification work experience in Title or Mortgage Industry
• Good interpersonal and leadership skills
• Proactive, deadline-conscious and assertive
• Expertise in MS Office and MS SQL
• Smart with good interpersonal and communication skills

🎁 Benefits

• Competitive salary based on your experience and skills
• Good Health
• Comprehensive insurance plans like Medical, Personal Accident Benefit and Life Insurance
• 6 paid days off per year
• Employee engagement programs
• Opportunities to join our community service initiatives, including Habitat for Humanity