Assistant Store Manager

📋 Description

• Lead store operations for Bellroy's first Melbourne store.
• Drive team performance with morning huddles and coaching.
• Balance autonomy with accountability; influence decisions upward.
• Advocate Bellroy's sustainability and product story daily.
• Manage stock, cash handling, and deliveries.
• Thrive on ambiguity; energize a team in an early-stage store.

🎯 Requirements

• 3+ years retail supervisory experience with numbers and floor control.
• Strong customer service in complex moments; handle warranties and escalations.
• Ability to train and support others without heavy formal training.
• Genuine interest in the product; explain why items are well-made.
• Experience running store operations: stock, cash handling, deliveries, daily discipline.
• Comfort with ambiguity and early-stage problems.
• A settled, grounded energy on the floor that steadies the team.