Assistente de Gestão do Cliente Pleno - Vaga Afirmativa para Mulheres

📋 Description

• Receive, register, classify, and route customer service requests, ensuring that each demand is
• Review and validate documents and information to ensure data accuracy, consistency, and quality.
• Execute operational support activities related to customer service processes, following established
• Monitor service queues, track outstanding requests, and support analysts in managing workloads and
• Assist analysts with the organization and execution of operational activities, helping ensure
• Maintain organized records and ensure that requests and related information are properly documented

🎯 Requirements

• Completed high school education; an ongoing university degree in Business Administration or a
• Previous experience in administrative routines, operational activities, back-office functions, or
• Basic knowledge of Microsoft Excel and the ability to work with corporate systems and digital tools.
• Strong organizational skills and attention to detail, with the ability to follow established
• Good communication skills and the ability to collaborate effectively with colleagues and other
• Proactive attitude, reliability, and willingness to support daily operational activities.

🎁 Benefits

• Opportunity to develop experience in customer management, administrative operations, and data
• Exposure to structured operational workflows and opportunities to contribute to continuous
• Access to a workplace culture focused on inclusion, diversity, and equal opportunities.
• Connection to women's professional development and leadership initiatives.
• Participation in the Women in Experian employee group, which promotes gender equity, professional
• Organizational commitment to advancing women's leadership through initiatives and partnerships