Associate Authentication Analyst (French/Spanish/Portuguese speaker)

📋 Description

• Review applications for digital certificates and determine eligibility by evaluating information on
• Determine if the customer's company is a legitimate legal business entity.
• Verify that the customer's company has the legal right to use the internet domain name listed on
• Confirm that a customer's named contacts are employed at the customer's company and/or have the
• Utilize local knowledge of your supported country to mitigate risk while evaluating enrollments.
• Flag any suspicious applications with management.

🎯 Requirements

• Fluent in English and French
• Excellent written and oral communication skills in the native language and any language listed on
• Customer service experience.
• Diploma or bachelor’s degree desirable.
• Experience in a policy/compliance role an advantage (banking, finance, fraud, etc.).
• Detail oriented with a high level of accuracy.

🎁 Benefits

• Competitive compensation and comprehensive benefits package
• Generous paid time off, including holidays and additional leave options
• Family-friendly leave policies, including maternity, paternity, and other supportive leave programs
• Health and wellness support, including medical cover (where applicable), gym reimbursements, and
• Pension, life insurance, and income protection benefits (location dependent)
• Employee Assistance Program with 24/7 confidential support for employees and their families