Associate Customer Success Manager

📋 Description

• Onboard SBS customers and integrate Amazon/Walmart accounts.
• Translate goals into structured campaigns aligned to KPIs.
• Rebuild and optimize campaign structures for scalability.
• Monitor performance, identify trends, and surface insights.
• Deliver dashboards and recurring reviews linking activity to results.
• Collaborate cross-functionally with Ad Ops, Product, and Finance.

🎯 Requirements

• 2–4 years experience in customer success, account management, or digital advertising.
• Foundational understanding of Amazon and Walmart ad ecosystems.
• Strong analytical instincts; translate data into clear recommendations.
• Highly organized and able to manage multiple priorities across a portfolio.
• Clear communicator with internal and customer teams.
• Motivated to grow into a strategic, enterprise-facing role.

🎁 Benefits

• Competitive cash compensation.
• A robust benefits package effective on day one.
• Generous stock option packages and investment opportunities.
• Unlimited Paid Vacation Policy.
• Flexible work schedule - work when you’re most productive and effective.