Associate Director, Customer Engagement and Injector Training

Added
13 days ago
Type
Full time
Salary
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customer engagement marketing strategic planning budget management healthcare
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📋 Description

  • Lead the annual customer engagement and injector education strategy for Spasticity and Cervical
  • Design, evolve, and manage an integrated portfolio of live, virtual, digital, and on-demand
  • Translate customer, field, and marketplace insights into program architecture, content strategy
  • Partner closely with brand marketing, sales, medical, regulatory, legal, compliance, operations
  • Lead planning and execution for HCP engagement at priority national and regional society meetings
  • Oversee speaker and trainer strategy and operations, including faculty identification, contracting

🎯 Requirements

  • Bachelor’s degree from an accredited institution; Advanced degree from an accredited institution
  • Five or more years of combined experience in pharmaceutical or biotechnology marketing, HCP
  • Demonstrated experience developing and executing strategic plans and complex, cross-functional
  • Experience managing budgets, agencies, vendors, timelines, and multiple concurrent workstreams.
  • Strong written, verbal, presentation, and stakeholder-management skills.
  • Strong analytical and problem-solving skills, including the ability to use qualitative and

🎁 Benefits

  • Paid time off (vacation, holidays, sick)
  • Medical/dental/vision insurance
  • 401(k)
  • Long-term incentive programs
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