Associate Director, Payer and Clinical Operations

📋 Description

• Own the onboarding of every new payer — a smooth go-live is your responsibility, you own the
• Keep existing payer operations running clean, catching and fixing friction before it becomes a
• Own licensing and credentialing for our clinical services, including IBCLC credentialing, as we
• Lead the response when an audit, site inspection, or license renewal lands — you're the point of
• Lead identification and implementation of compliance best practices across the Babylist Health org
• Manage payer transitions end-to-end, including major payer changes, with a clear plan and clear

🎯 Requirements

• You've run payer operations at scale, across more than one contract type or service line — bringing
• You know healthcare licensing and credentialing well enough to own it without doing it yourself —
• You've owned the operational relationship with payers directly — you've been in the room when
• You've worked in multi-state regulatory compliance and can translate rule changes into process
• You've managed both commercial and Medicaid payer work, including Medicaid expansion into new
• You set direction and write requirements, rather than waiting for someone else to define the

🎁 Benefits

• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning