Associate, HR Shared Services

📋 Description

• Manage end-to-end Benefits operations, vendor relations, employee escalations, and compliance
• Learn and perform newly transitioned processes and over time gain subject matter expertise in
• Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
• Assist in building and maintaining the Standard Operating Procedures for Case Management
• Deliver high quality and consistent service delivery to all internal customers and partners and
• Manage end-to-end Benefits administration, including Benefits enrollments, changes and

🎯 Requirements

• 3–4 years of hands-on experience in Core Benefits within an HR Shared Services or Global Benefits
• Strong knowledge of Benefits administration and operations, with experience across areas such as
• Demonstrated experience in Benefits vendor management, including vendor coordination, issue
• Strong understanding of Benefits processes, policies, and compliance requirements, with a keen eye
• Experience managing Benefits renewals, vendor interactions, employee escalations, and stakeholder
• Self-starter with a strong sense of ownership and accountability, who is intrinsically motivated to