Associate Medical Information Manager

📋 Description

• Line management of a Medical Information Team, responsible for leading, educating and mentoring
• Ensuring the delivery of a high quality MI service, and for maintaining compliance with KPIs
• Supporting all aspects of outsourced Medical Information service delivery including programme
• Developing client relationships, identify and implement process improvements and supporting
• Participates in client audits and inspections
• Ensuring compliance with PV regulatory obligations; assist with managing the process for root cause

🎯 Requirements

• Life Science Degree or equivalent, Healthcare degree is an advantage
• Fluency in English, additional language skills in Mandarin, Cantonese, Thai or Korean preferred
• Program management experience, preferably in a Pharmacovigilance or Medical Information environment
• Prior experience supervising within a Call Center operation, preferably in a Medical Information
• Experience mentoring, training and line management
• Critical thinking and creative problem solving skills