Associate, People Operations

📋 Description

• Respond to and manage People Service Desk tickets and Slack questions from employees and managers
• Interpret and apply People policies (PTO, leave, benefits, pay practices) to answer employee and
• Escalate sensitive or complex matters to the right People Partner or specialist, with full context
• Notice recurring questions and trends, and recommend practical fixes such as workflow improvements
• Process employee lifecycle changes in UKG including new hires, manager and location changes
• Run data audits, support employment verification requests, and help ensure employee records are

🎯 Requirements

• 1–2 years of experience in HR, People Ops, recruiting coordination, or administrative roles that
• A high sense of ownership and accountability
• Excellent written and verbal communication skills, with a knack for creating clear, friendly, and
• Experience using tools like Google Suite, Slack, ticketing systems, and (bonus!) an HRIS like UKG
• Ability to manage time and priorities in a fast-paced, deadline-driven environment
• A collaborative spirit and a willingness to pitch in wherever needed

🎁 Benefits

• Full medical, dental, and vision insurance + OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing + Learning & Growth reimbursements
• Paid parental leave + Fertility benefits