Banking & Retail Customer Service positions.

📋 Description

• Answer inbound calls to provide exceptional customer service to consumers.
• Respond to inquiries about products and services, processing payments, or performing general
• Up-selling customers to new products or services may be encouraged.
• Answers calls and responds to emails.
• Identifying and solving customer challenges, including mediating between customers and retailers
• Handles customer inquiries both telephonically and by email.

🎯 Requirements

• Must be at least 18 years or older.
• A minimum of 2-3 CXC/GCE subjects inclusive of English Language, or a U.S. high school diploma or
• We require all candidates to have a minimum of 3 subjects inclusive of English (CXC/CSEC, City
• Must have a valid (not expired) government issued ID, TRN and NIS card.
• Must have flexible availability to work any day and any assigned shift weekly.(Weekends and Public
• Must be able to train and / or work onsite.

🎁 Benefits

• Competitive compensation packages inclusive of base pay, incentives, over-time and shift
• Annual merit increase based on performance.
• Paid Training.
• Discounts for several corporate and retail partners for services and products once Sutherland ID is
• Excellent training and supervisory support - to help you feel comfortable servicing our customers.
• Competitive Salary with attractive and attainable PBI structure.