Bilingual English and Spanish Member Loyalty Representative

📋 Description

• Welcome members with a warm greeting and provide quality member service.
• Process all transactions while following company policies and procedures and protect member
• Work as a team or independently, including time alone in the store without direct supervision or
• Engage in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or
• Conduct outreach at local flea markets, community events, and Lending As A Service (LAAS) partner
• Actively engage with people at and around Oportun's retail locations, encouraging store visits, and

🎯 Requirements

• Bilingual in English and Spanish.
• Outgoing, sales-focused, and enjoys communicating with people.
• Passion for helping members and prospective members through outreach and educational activities.
• Availability to work weekends and flexibility with a rotating schedule based on store needs
• Regular, reliable, and predictable attendance to support store operations.
• Ability to work outdoors year-round for outreach activities.

🎁 Benefits

• Medical, Dental, and Vision insurance
• Flexible Spending Accounts (FSAs)
• EAP, Life, and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) for volunteer activities annually