Bilingual English and Spanish Member Loyalty Representative

📋 Description

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and
• Work as a team or independently, including time alone in the store without direct supervision or
• Engage in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or
• Perform light housekeeping to keep the work area and store location inviting and presentable.
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and servicing

🎯 Requirements

• Must be bilingual (English/Spanish).
• Must be outgoing, sales-focused, and enjoy speaking with people.
• Must love to help members, including prospective members through outreach and educational
• Must be available to work weekends and be flexible with a rotating work schedule of hours based on
• Must have regular, reliable, and predictable attendance to support store operations.
• Must be willing and able to work outdoors year-round for outreach activities.

🎁 Benefits

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings