Bilingual English and Spanish Member Loyalty Representative

📋 Description

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and
• Work as a team or independently, including time alone in the store without direct supervision or
• Engage in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or
• Light housekeeping to keep the work area and store location inviting and presentable (collecting
• Use a computer intermittently (approx. 3-6 hours per day) for administrative tasks and servicing

🎯 Requirements

• Must be bilingual (English/Spanish).
• Outgoing, sales-focused, and enjoys speaking with people.
• Must love to help members, including prospective members through outreach and educational
• Must be available to work weekends and flexible with a rotating work schedule.
• Must have regular, reliable, and predictable attendance.
• Must be willing and able to work outdoors year-round for outreach.

🎁 Benefits

• EAP, Life and Disability insurance
• Accident coverage
• 8 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings
• Travel Assistance