Bilingual English and Spanish Member Loyalty Representative (R14217)

📋 Description

• Welcome members with a warm greeting and provide quality member service.
• Seamlessly process all transactions, while following company policies & procedures and
• Work as a team or independently, including time alone in the store without direct supervision
• Engage in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or
• Build relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores)
• Conduct outreach efforts at local flea markets, community events, and at Lending As A Service

🎯 Requirements

• Must be bilingual (English/Spanish)
• Must be outgoing, sales-focused, and enjoy speaking with people
• Must love to help members, including prospective members through outreach and educational activities
• Must be available to work weekends and be flexible with a rotating work schedule based on store
• Must have regular, reliable, and predictable attendance to support store operations
• Must be willing and able to work outdoors year-round for outreach activities

🎁 Benefits

• Medical, Dental, Vision, Flexible Spending Accounts (FSAs), EAP, Life and Disability insurance
• Accident coverage
• Paid Time Off
• 16 paid hours (VTO) to participate in volunteer activities each year
• Employee Assistance Fund (OEAF)
• 401(k) retirement savings