Billing & Collections Specialist

📋 Description

• Monitor and maintain accounts within assigned portfolio.
• Contact clients via verbal and written communication for payment of past due invoices.
• Provide information and/or documentation to both internal and external clients.
• Interact with Collections Manager and Operation Designees to resolve client issues.
• Maintain current and accurate account notes in collections software
• Provide updates on accounts to Collections Manager, Operations and Sales as needed.

🎯 Requirements

• Proficient in MS Word, Excel and Outlook
• Proficient in typing, data entry and 10-key
• Experience answering phones professionally and timely
• Experience with Collections policies, procedures and best practices preferred
• AS/AA in Accounting or related field preferred
• Authorization to work in the United States indefinitely without restriction or sponsorship

🎁 Benefits

• Comprehensive medical coverage
• Life and disability insurance
• 401(k) with company match
• Paid holidays and vacation
• Personal days
• Dental and vision options