Brand Support (F/M/X) - Permanent

Added
10 days ago
Type
Full time
Salary
Salary not provided

Related skills

communication marketplace technical support german organization
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📋 Description

  • Explain and guide the sellers through their onboarding process to our internal platforms on the
  • Reporting to the Lead Brand Support North, the responsibilities and duties are:
  • Activity 1 : Explain and guide the seller through their onboarding process to our internal
  • Activity 2 : Find solutions adapted to the seller’s profile on a technical point of view;
  • Activity 3 : Follow up and communicate on the progression of the onboarding with the Veepee sales
  • Activity 4 : Resolve and assist sellers through technical problems;

🎯 Requirements

  • Experience on technical support;
  • Able to identify and analyse technical issues;
  • Experience on marketplace;
  • Good communication, logic and organisation skills;
  • Rigorous and proactive profile;
  • Able to identify and analyse technical issues;

🎁 Benefits

  • Variable bonus
  • Hybrid work model with the possibility to smartworking 2 days a week
  • Online language learning Platform
  • Intensive workday on Friday
  • Health Insurance
  • Holidays: 27 days
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