Brand Support (F/M/X) - Permanent

📋 Description

• Explain and guide the sellers through their onboarding process to our internal platforms on the
• Reporting to the Lead Brand Support North, the responsibilities and duties are: Activity 1: Explain
• Activity 2: Find solutions adapted to the seller’s profile on a technical point of view;
• Activity 3: Follow up and communicate on the progression of the onboarding with the Veepee sales
• Activity 4: Resolve and assist sellers through technical problems;
• Activity 5: Help and assist the seller with regards to the technical part in order to add new

🎯 Requirements

• Experience on technical support;
• Able to identify and analyse technical issues;
• Experience on marketplace;
• Good communication, logic and organisation skills;
• Rigorous and proactive profile;
• English.

🎁 Benefits

• Variable bonus
• Flexible Office with up to 2 days at home
• Online language learning platform
• 50% financial support for gym and sports club memberships
• Full monthly payment of the "Deutschlandticket" (local transport ticket)
• Medical supplementary insurance