Business Analyst - Assistant Manager - Lending

📋 Description

• Handle daily portfolio allocations to internal collection teams, telecallers (TC), field agents
• Create, maintain, and publish daily, weekly, and monthly MIS dashboards and executive PPT decks for
• Monitor daily run rates (DRR) across FTEs, telecalling, field teams, and agencies to track
• Continuously enhance existing reports, develop new tracking tools, and automate manual data
• Assist in developing and refining the bank’s master Collections Strategy document to ensure
• Perform behavioral customer segmentation and leverage statistical/predictive modeling to tailor

🎯 Requirements

• Minimum 2 years of hands-on experience in Collections BAU, MIS reporting, or Collections Analytics
• Advanced Proficiency in Excel, SQL, and BI tools (Power BI/Tableau)
• Experience with statistical modeling tools (R, Python, or SAS) is a plus
• Strong aptitude for quantitative analysis, structured/unstructured big data handling, and financial
• Clear presentation and stakeholder management skills to translate complex data into actionable

🎁 Benefits

• A collaborative, output-driven environment that brings cohesiveness across businesses through
• Opportunities to improve Average Revenue Per User (ARPU) by unlocking massive cross-sell
• A solid 360 circle feedback culture supported by peer teams aligned with your goals