Business Operation Manager

📋 Description

• Manage the day-to-day relationship with OPay on operational, commercial and technical matters.
• Develop relationships with aggregators, telecom operators, media agencies and content providers
• Monitor and drive business KPIs, including acquisition, active users, churn, average revenue per
• Build and track monthly forecasts and budgets with Finance, identify gaps and implement corrective
• Reconcile volumes and revenues with partners, and follow up on revenue-share statements, invoicing
• Optimise user journeys, conversion, payment success rates, retention and re-engagement, including

🎯 Requirements

• You hold a Bachelor’s degree in Business, Marketing, Economics, Engineering or a related field. A
• You have at least four years of successful experience in business operations, account management
• You have experience in fintech, mobile payments, telecoms, value-added services or digital
• You have managed partners such as telecom operators, aggregators, payment providers or media
• You are comfortable working with KPIs, P&L statements, forecasts and dashboards. You have
• You can coordinate several projects simultaneously, meet deadlines and negotiate with a range of