Business Operations Analyst

📋 Description

• Identify and map improvement opportunities for the Operations team and the client pillar as a whole.
• Lead projects and initiatives, taking ownership of deliverables and coordinating actions with other
• Organize meetings, office hours, and training sessions with stakeholders to address tasks, request
• Create documents to formalize improvements to processes, policies, and other definitions, as well
• Collaborate with various teams across the organization, both technical and non-technical, to ensure
• Develop solutions to increase the efficiency of partner operations teams, optimizing their time and

🎯 Requirements

• Resides in São Paulo.
• Availability to go to the office when required.
• Completed bachelor's degree.
• Knowledge of Excel.
• Analytical skills to interpret data, extract insights, and generate corporate presentations.
• Proactive profile, focused on problem-solving and customer satisfaction.

🎁 Benefits

• Free Gold+ membership with access to onsite gyms and studios, digital fitness programs, and online
• Wellz: A complete emotional wellbeing program with a unique approach. It offers personalized
• Healthcare: Health, dental, and life insurance.
• Flexible Work: As a Flexible First company, we offer hybrid and remote options to give you the
• Flexible Schedule: Flexibility for us isn’t just about where we work—it also means being able to
• Paid Time Off: It’s important to take time away from work to recharge. Employees receive vacations