Business Process Associate

📋 Description

• Prepare accurate and timely quotes for customers in the US and EU regions, applying appropriate
• Validate customer Purchase Orders (POs) against agreed quotes, ensuring accuracy in item
• Process orders promptly within our systems and coordinate with the Billing team to guarantee
• Manage end-to-end asset transfer requests for CPaaS (Charging-as-a-Service) and standard assets
• Analyze complex transfer scenarios, including 3rd-party involvements and unavailable sellers, by
• Identify and prevent fraudulent or incomplete asset transfers by rigorously verifying buyer/seller

🎯 Requirements

• 0–2 years of experience in order management, operations, customer support, or a related field
• Bachelor's degree in any discipline (e.g., B.Com, BBA) or equivalent experience.
• Excellent written and verbal communication skills in English, with the ability to articulate
• Strong attention to detail with a proven ability to spot errors, inconsistencies, and discrepancies
• Ability to multitask and effectively prioritize workflows in a fast-paced environment under
• Willingness and ability to work night shifts to support US and EU business hours.