Capacity Operations Manager

📋 Description

• Drive suppliers to keep the maximum amount of the GPU fleet online and healthy.
• Maintain a live reconciliation of contracted vs. provisioned vs. healthy vs. utilized capacity
• Supplier-attributed fleet health accountability: own replacement SLAs, mean time to repair (MTTR)
• SLA monitoring, credit claims, and remedy enforcement: track SLA performance against contract
• Drive internal communications where suppliers need to perform maintenance to ensure all Baseten
• Take on adjacent work as the function evolves and as new gaps surface.

🎯 Requirements

• 5 to 10+ years within infrastructure working within the compute lifecycle to maximize functional
• Direct experience managing GPU, server, or data center hardware supplier relationships. Understand
• Highly analytical: comfortable pulling your own data, building your own reports, and generating
• Comfortable with ambiguity: part of the job is figuring out what should exist and building it.
• Strong cross-functional collaboration skills: work closely with finance
• Preferred: Experience at a hyperscaler, neo cloud provider, or AI infrastructure company.

🎁 Benefits

• Competitive compensation, including meaningful equity
• 100% coverage of medical, dental, and vision insurance for employee and dependents
• Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve
• Paid parental leave
• Fertility and family-building stipend through Carrot
• Company-facilitated 401(k)