Care Coordinator

📋 Description

• supporting patient care by making patients feel welcomed and valued
• controlling the flow of the appointment
• responding to all phone calls and emails within 2 hours and always within 24 hours
• guiding patients through the out-of-network experience
• greeting all patients who enter the clinic
• executing 5-star customer service

🎯 Requirements

• Previous customer service experience
• Someone who is hospitable, welcoming, and team-orientated
• Strong communication skills and ability to multi-task
• A strong attention to detail and willingness to grow
• BA/BS degree preferred, not required

🎁 Benefits

• One Medical paid membership
• Mental Health benefits that include paid time off and support services
• Medical, Dental, Vision Benefits, Commuter FSA Plan
• 401(K) Safe Harbor Match
• Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
• Commuter FSA Plans