Care Coordinator

📋 Description

• Support patient care by welcoming patients and managing appointment flow.
• Respond to calls and emails within 2 hours, and within 24 hours.
• Guide patients through out-of-network experience; greet with a smile.
• Deliver 5-star customer service; foster a collaborative team environment.

🎯 Requirements

• Previous customer service experience.
• Hospitable, welcoming, and team-oriented.
• Strong communication and ability to multitask.
• Strong attention to detail and willingness to grow.
• BA/BS degree preferred, not required.

🎁 Benefits

• One Medical paid membership.
• Mental health benefits with PTO and Journey Live EAP.
• Medical, dental, vision benefits; commuter FSA.
• 401(k) Safe Harbor match up to 4%.
• Generous PTO and floating holidays.
• Commuter FSA pretax savings.