Support patient care by making patients feel welcomed and valued while controlling the flow of the
Respond to all phone calls and emails within 2 hours and always within 24 hours
Guide patients through the out-of-network experience
Greet all patients who enter the clinic with a smile
Execute 5-star customer service

🎯 Requirements

Previous customer service experience
Hospitable, welcoming, and team-oriented
Strong communication skills and ability to multi-task
Strong attention to detail and willingness to grow
BA/BS degree preferred, not required

🎁 Benefits

One Medical paid membership
Mental Health benefits including paid time off and support services
Medical, Dental, Vision Benefits
Commuter FSA Plan
401(K) Safe Harbor Match: 100% of the first 3% of annual compensation, plus 50% of the next 2%
Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health

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