Care Coordinator- SoHo

📋 Description

• Support patient care by making patients feel welcomed and valued
• Control the flow of the appointment
• Respond to all phone calls and emails within 2 hours and always within 24 hours
• Guide patients through the out-of-network experience
• Greet all patients who enter the clinic
• Execute 5-star customer service

🎯 Requirements

• Previous customer service experience
• Hospitable, welcoming, and team-orientated
• Strong communication skills and ability to multi-task
• Strong attention to detail and willingness to grow
• BA/BS degree preferred, not required

🎁 Benefits

• One Medical paid membership
• Mental Health benefits including paid time off and support services through Journey Live &amp
• Medical, Dental, Vision Benefits, Commuter FSA Plan
• 401(K) Safe Harbor Match up to 4% of annual compensation
• Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health
• Commuter FSA Plans – pretax savings plans for travel to & from work