Chief of Staff, CCO

📋 Description

• In partnership with Finance, ensures customer metrics (ARR movement, gross and net revenue
• Translates those metrics into the customer organization's view, measures renewal forecast accuracy
• Prepares the CCO's materials for the executive leadership team, board, Thoma Bravo operating
• Owns renewal rate reporting and variance analysis of the official forecast against plan and
• In partnership with Finance, builds the customer organization's annual renewal and retention plan
• Delivers the customer health scoring model and churn and risk analysis.

🎯 Requirements

• Significant experience in strategic finance, FP&A, business operations, revenue operations
• Strong understanding of SaaS business models and recurring revenue metrics, including ARR, GRR
• Experience translating business needs into reporting and analytics requirements, with familiarity
• Ability to analyze complex datasets and communicate insights clearly to executive audiences.
• Familiarity with CRM, reporting, and business intelligence tools such as Salesforce, Excel, SQL
• Strong collaboration, communication, and problem-solving skills, with the ability to influence

🎁 Benefits

• Generous PTO & Holiday Schedule
• Parental Leave
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)