Chief of Staff, Head of Marketing Strategy & Operations

📋 Description

• Run the business of marketing. Own the operating model, planning rhythm, and performance systems
• Lead the Office of the CMO. Build and run the strategic hub that keeps the marketing leadership
• Drive focus and accountability. Turn company goals into clear marketing priorities, budgets, and
• Accelerate transformation. Build the frameworks, processes, and governance that make marketing
• Oversea the Marketing AI Center of Excellence. Drive AI adoption, governance, and innovation across
• Partner across Sales, Finance, and IT to define how ServiceNow engages and measures enterprise

🎯 Requirements

• 15+ years leading marketing operations, strategy, or transformation in global, matrixed
• A proven operator — someone who scales complex systems with clarity, speed, and discipline.
• Deep experience in planning, budgeting, performance management, and marketing ROI.
• A track record of leading transformation — simplifying the complex, modernizing processes, and
• Experience leading senior teams across operations, planning, and emerging capabilities like AI.
• Strong communication and influencing skills, with the ability to lead confidently in any room.

🎁 Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP (Employee Stock Purchase Plan)
• Matching donations
• Flexible time away plan
• Family leave programs