Client Account Manager (Beauty Industry)

📋 Description

• Post-Sale Handoff: Take over the relationship immediately after the BDR closes a deal.
• Client Onboarding: Manage the onboarding process into their systems and ensure a smooth transition
• Primary Point of Contact: Handle all ongoing client communication and become the go-to person for
• Account Support: Conduct follow-ups, respond to client needs/questions, and coordinate internally
• Retention & Relationship Building: Maintain high client satisfaction and build long-term
• Platform Management: Keep client records updated using HubSpot and Bitrix24, and help clients

🎯 Requirements

• Clear articulation and strong client-facing communication (written and spoken).
• Confident, professional, and highly presentable on camera.
• Ability to accommodate UK business hours.
• Genuine interest or knowledge in beauty, skincare, cosmetics, haircare, or fragrance.
• Ability to learn and navigate HubSpot, Bitrix24, and proprietary Retail Connect platform.
• Technical requirements: USB headset with noise cancellation, working webcam, computer with 1.8 GHz

🎁 Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home