Client Care Manager

📋 Description

• Develop and manage a caseload of clients receiving assistive care services.
• Build strong, responsive relationships with clients, families, caregivers, referral sources, and
• Coordinate client services and schedules to promote continuity, reliability, and satisfaction.
• Recruit, onboard, and support field employees in partnership with the office team.
• Match clients and caregivers thoughtfully based on service needs, availability, skills, and
• Respond promptly and professionally to service concerns, staffing challenges, and client or family

🎯 Requirements

• At least one year of experience in customer service, healthcare, home care, scheduling, staffing
• Strong communication, organization, time-management, and problem-solving skills.
• Ability to build rapport with clients, families, caregivers, referral sources, and colleagues.
• Ability to manage multiple priorities in a fast-paced office environment.
• Comfort using computers and learning scheduling, documentation, email, and reporting systems.
• Sound judgment, professionalism, responsiveness, and a commitment to keeping commitments.

🎁 Benefits

• Medical, dental, and vision insurance.
• Paid time off, including vacation, sick time, and holidays.
• 401(k) with company match.
• Employer-paid life insurance.
• Employee Assistance Program.
• Tuition reimbursement.