Drive account retention: manage retention plans and renewals.
Fuel account expansion: identify opportunities and build business cases.
Build strategic relationships: collaborate with HR leaders and decision-makers.
Deliver consultative solutions: analyze goals and pain points to tailor recommendations.
Collaborate cross-functionally: align resources across Sales, Partnerships, Product, and Marketing.

🎯 Requirements

5+ years in Account Management, Client Success, or Sales (digital health SaaS)
Experience with MSK or digital health solutions
Proven success in retention or expansion of client relationships
Strong communication and presentation skills
Bachelor's degree or equivalent experience
Preferred: Gainsight and account planning tools

🎁 Benefits

Inclusive healthcare and benefits
401k with 2% company match
Learning and development stipends

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