Client Engagement & Support Model Solution Lead

📋 Description

• Own the client engagement and support model end to end across operating model, service tiers
• Act as design authority for the workstream; ensure consistent methodologies across delivery teams.
• Maintain traceability from source figures to model output for client communications.
• Manage tooling and platform target state; map capabilities to use cases with owners.
• Present and defend the model to senior client audiences; adjust design as needed.
• Formulate propositions that meet client requirements and convert design into reusable Capco assets.

🎯 Requirements

• Proven client engagement leadership experience in capital markets or back/middle office operations.
• Design track record on large programmes; ownership of target operating models and quantitative
• Ability to engage, advise, influence and challenge senior stakeholders while maintaining
• Comfort structuring ambiguous problems and driving to named owners and dates.
• German and English at professional working level.
• Experience with client migration, re-papering, remediation or outreach at tier-one institutions.

🎁 Benefits

• Collaborative, entrepreneurial consulting culture with growth opportunities.
• Visible client impact and assets that endure beyond programme closure.