Client Onboarding - Paytm Pi Agent (SMB)

Added
29 days ago
Type
Full time
Salary
Salary not provided

Related skills

crm customer success marketing saas digital marketing

๐Ÿ“‹ Description

  • Lead new clients through a smooth and structured onboarding process, ensuring successful product
  • Conduct product demos, product tours, and personalized training sessions to help clients understand
  • Guide clients through WhatsApp Marketing integrations, campaign setup, and relevant product
  • Act as the primary point of contact during onboarding, addressing setup-related queries and
  • Monitor client adoption and proactively identify opportunities to improve product usage and
  • Simplify complex product or technical processes and help clients move from initial onboarding

๐ŸŽฏ Requirements

  • Strong verbal and written communication skills.
  • Customer-centric approach with strong relationship-building abilities.
  • Good problem-solving and troubleshooting skills.
  • Ability to conduct product demonstrations and training sessions.
  • Understanding of SaaS products, CRM, digital marketing, or WhatsApp-based marketing solutions is
  • Strong coordination and stakeholder management skills.
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