Provide quality and timely response to internal and external client inquiries and requests
Communicate results problems and discrepancies to clients and follow issue through to a
Track and trend client data as required
Identify client concerns, complaints, and trends and recommend changes to accommodate client needs
Set up new client accounts in LIMS and create required documents for sample submission for new
Maintain records of all client communications and requirements

🎯 Requirements

4-year degree in Food Science, Microbiology or closely related field; Alternatively, equivalent
High school Diploma or GED (Required)
Effective problem prevention and problem-solving skills (Required)
Written and verbal communication skills necessary to cross multiple disciplines (Required)
Proficiency with Microsoft Word and Excel (Required)
Proficiency with LIMS and Client Portal systems (Required)

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