Client Service Representative - 2nd Shift

📋 Description

• Receive orders from clients, sales and account management teams for local and global operations
• Ensure proper documentation and order processing
• Open orders in Systems
• Notify Sales and Account Management teams of service delivery delays
• Communicate client order concerns to client, Sales and Account Management teams as required by
• Escalate non-routine order inquiries or service delays to Client Service Team Management Lead for

🎯 Requirements

• High school diploma or GED (Required)
• Associate's degree in science background (Preferred)
• Two or more years of administrative or operational experience, familiarity with data entry
• Proficient in Microsoft Office - Word, Excel, and Outlook specifically
• Working in laboratory environment a plus
• Ability to establish effective working and team relationships with internal and external customers

🎁 Benefits

• Medical, dental and vision insurance, life insurance, employee assistance programs
• 401(k) with company match (immediate vesting upon enrollment)
• Online training courses, virtual and classroom development experiences, tuition reimbursement
• Paid-time off and family leave