Client Service Representative

📋 Description

• Responsible for coordinating SGS services locally and globally.
• Receive Orders from clients, sales and account management Teams for the local and global operations.
• Ensure proper documentation and order processing
• Opens orders in Systems
• Notify Sales and Account Management Teams of service delivery delays.
• Communicate client order concerns to the client, Sales and Account Management teams as required by

🎯 Requirements

• High school diploma or GED (Required)
• Associate's degree in science background (Preferred)
• Two or more years of administrative or operational experience, familiarity with data entry
• Proficient in Microsoft Office - Word, Excel, and Outlook specifically.
• Working in laboratory environment a plus

🎁 Benefits

• Medical, dental and vision insurance
• Life insurance
• Employee assistance programs
• 401(k) with company match (immediate vesting upon enrollment)
• Professional Growth: Online training courses, virtual and classroom development experiences
• Work-Life Balance: Paid-time off and family leave