Client Services Executive

📋 Description

• Coordinate second-party audit programs, schedules, reports and corrective action close-outs.
• Partner with auditors, clients, program owners, key accounts and internal teams.
• Monitor program performance, deadlines, KPIs and business targets.
• Maintain accurate client databases, audit records, reports and electronic files.
• Coordinate audit approvals and reporting across relevant systems and stakeholders.
• Respond promptly to customer, technical and complaint enquiries.

🎯 Requirements

• Experience or a sound understanding of auditing, certification or a related environment.
• Strong organisational skills and confidence managing multifaceted schedules.
• Proficiency with office systems, client databases and scheduling platforms.
• Clear written and verbal communication, with strong stakeholder management skills.
• A customer-focused, solutions-oriented approach and the ability to negotiate effectively.
• Willingness to complete program training for file review and certification decisions.

🎁 Benefits

• Build your career with a stable and respected global organisation.
• Work in a collaborative, supportive and values-led environment.
• Develop broad expertise across auditing and sustainability programs.
• Contribute to services that help create a safer, more sustainable world.