Client Services Manager

📋 Description

• Provide exceptional customer service and help ensure high-quality pediatric home care
• Coordinate client services and address emergent scheduling needs
• Manage and proactively grow your client caseload
• Build lasting relationships with clients, families, referral sources, payors, and community
• Develop strong, collaborative relationships with field employees and office leadership
• Monitor key metrics, including admissions, referrals, and caseload performance

🎯 Requirements

• Bachelor's degree required
• Prior medical office or home care experience preferred
• Supervisory or leadership experience a plus
• Demonstrated success achieving goals and taking on increased responsibility
• Ambition, initiative, and a growth mindset
• Strong computer skills, including electronic medical record experience

🎁 Benefits

• Career Growth: Build leadership skills through hands-on experience, mentorship, continued
• Meaningful Work: Make a difference in the lives of pediatric clients and families while supporting
• Mission-Driven Culture: Join a nonprofit organization built around BAYADA’s core values of
• Weekly Pay: Receive consistent weekly pay
• Comprehensive Benefits: Medical, dental, and vision insurance; paid holidays, vacation, and sick
• Inclusive Workplace: BAYADA is committed to creating an environment where employees feel valued