Client Services Manager

📋 Description

• Provide exceptional customer service and help ensure high-quality services for clients
• Coordinate client services and address emergent scheduling needs
• Manage and proactively grow your client caseload
• Build lasting relationships with clients, referral sources, payors, and community organizations
• Develop strong, collaborative relationships with field employees and office leadership
• Monitor key metrics and maintain effective fiscal management of your caseload

🎯 Requirements

• Bachelor's degree required
• Prior I/DD, Supports Coordination, Habilitation, or related experience preferred
• Prior management or supervisory experience a plus
• Demonstrated success taking on increased responsibility and achieving goals
• Ambition and a growth mindset with a desire to advance your career
• Strong computer skills, including experience with electronic medical records

🎁 Benefits

• Paid holidays, vacation, and sick time
• Medical, dental, and vision insurance
• Employer-paid life insurance
• 401(k) with company match
• Direct deposit
• Employee Assistance Program (EAP)