Client Services Manager

📋 Description

• Provide exceptional customer service and support high-quality services for I/DD clients
• Coordinate client services and address emergent scheduling needs
• Manage and proactively grow your client caseload
• Build lasting relationships with clients, families, referral sources, payors, and community
• Develop strong, collaborative relationships with field employees and office leadership
• Monitor key metrics and maintain effective fiscal management of your caseload

🎯 Requirements

• Bachelor's degree required
• Prior I/DD, Habilitation, medical office, or home care experience preferred
• Prior supervisory or leadership experience a plus
• Demonstrated success achieving goals and taking on increased responsibility
• Ambition, initiative, and a growth mindset
• Strong computer skills, including electronic medical record experience

🎁 Benefits

• Medical, dental, and vision insurance
• Paid holidays, vacation, and sick time
• Employer-paid life insurance
• 401(k) with company match
• Direct deposit
• Employee Assistance Program (EAP)