Client Services Manager

📋 Description

• Provide outstanding customer service and support positive client experiences.
• Manage client services and address scheduling needs in a timely and effective manner.
• Oversee your assigned caseload while proactively identifying opportunities for growth.
• Develop lasting partnerships with clients, referral sources, payors, and community organizations.
• Partner with Clinical Managers and office teams to ensure seamless care coordination.
• Track admissions, referrals, caseload performance, and other key operational indicators.

🎯 Requirements

• Bachelor’s degree preferred.
• Prior home care, healthcare, or medical office experience preferred.
• Knowledge of Medicare and OASIS is a plus.
• Previous leadership or supervisory experience is a plus.
• Demonstrated success in achieving goals and taking on increasing responsibility.
• Strong customer service, communication, and interpersonal skills.

🎁 Benefits

• Competitive Compensation: Base salary of $50,000–$55,000 annually.
• Annual Bonus Opportunity: Earn up to $6,000 annually based on performance metrics.
• Work-Life Balance: Enjoy a Monday–Friday schedule.
• Comprehensive Benefits: Medical, dental, and vision insurance; paid holidays; vacation and sick
• Reliable Pay: Paid weekly through direct deposit.
• Career Development: Opportunities for professional advancement, leadership development, and